Dear person who went on and on talking about your problems on the phone at work today without letting me get a word in edgewise, When I said you needed to speak to customer service you demanded that I relay your story on to them in your behalf so you wouldn't have to repeat the story again yourself.
If you would have let me talk in the first place, I would have told you before you began your story that I wasn't the person you needed to talk to and not to waste your breath. So, no, I will not relay your story to the customer service agent on your behalf because it is your fault you told me the story in the first place without seeing if I was the correct person to complain to. I really am sorry for your problems, and if I had authorization/training to help you with them, I would, but I can't.
All I can suggest is that you form a support group with the guy who didn't know how many digits were in a real phone number, the lady whose life was ruined by a consultant not leaving her a voice message when he called, and the guy who said he would drive to Utah and punch me in the throat if the company sent him another email.
Good luck to you, and Happy Holidays.


